Unfortunately our IT guys didn't install any extensions to our forum platform to allow for merging accounts. I would just say pick the one you want to keep and I can either remove the other account or we can just let it sit idle. Sorry, I wish I had more control here and we are in process of an IT overhaul so maybe with some new faces around I can figure this out one day down the road.
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- Registered User, Administrator, HES Staff
For anyone experiencing this issue, can you please plug your USB device into your computer and then launch Window's device manager and report back to the forum if you see the widget in the device manager is what it is listed as. For example "HES unl…