mikegarcia

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mikegarcia
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Registered User, HES Staff

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  • Allan, Sorry for the late response. The latest version is 13.0.10. If one of your units has this version, you can cross load from that fixture, to all your other fixtures. The only other way to upload the software is to use a dongle with echo or…
  • sounds like the spot 250 is set in the wrong mode. It sounds like it is set to color, to have a beam error. For the other fixture, there are several things that could have fail. The pan belt could be loose. The encoder sensor could have failed. …