ChrisLitz

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ChrisLitz
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Registered User, HES Staff

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  • The temp sensor is actually on the logic board located at U2. I would swap the logic board between the faulty fixture and a good fixture to be 100% sure that the issue is withing the logic board. If it is determined that the logic board is indeed th…
  • Try running video self test. If you see output then the issue is with content getting to the projector. Also try resetting projector defaults. If you still have the remote for the projector try accessing the settings and you should see the menu in t…
  • Follow these instructions: https://support.etcconnect.com/HES/Digital_Lights_and_Media_Servers/Digital_Lights/Replace_BIOS_Battery_in_DL2,_DL3,_DLV,_DLHD If you need more help it would be best to email me directly at chris.litz@highend.com
  • bnjie, The BIOS battery in located on the motherboard of the server. It's about the size of a quarter. After replacing it you will need to load the default BIOS settings by following these steps: Connect a USB Keyboard to the fixture Power ON the F…
  • I recommend not attempting this. The M has a magnetic ballast and the S has the switching lamp power supply (ballast). The wiring is different and the igniter's are different. The M does not have lamp control. The lamp is on or off with power only…
  • Hi Vijay932, I'm sorry to say that the ethernet port was never activated on the XSpot.
  • Hi Stephen, You can see how to bypass the voltage select switch here: https://www.highend.com/documentation/Trackspot/V Select old to new wiring.pdf
  • Hello jwesthue, This is due to a software bug in the projector. Please email me at chris.litz@highend.com and I will send you the instructions for how to update the projector.
  • Hello Hollywoodphil, The beeping is due to the sensor(s) not seeing the slot(s) on the wheels. Another reason for the beeping is due to incorrect dip switch settings. Turn all the switches to off and test it again. Be sure to look closely at the d…
  • Hello BSSG, Both version logic boards will work in any Studio Beam. The empty section on the new version was filled with components for solenoids that were never implemented.
  • Hello BSSG, Both version logic boards will work in any Studio Beam. The empty section on the new version was filled with components for solenoids that were never implemented.