Hog 3 DP8000 software update

Hi

i'm trying to update a old HOG 3 DP8000, but i can not see it will works :(
When I have insert the USB Key, and the DP load the software and after 20 to 30min. not will read “HES: Remove External USB”.

I use an Macbook to download the Zip file/Software
Are it only windows pc there will work to download the software file?
Can i see what software ver. my DP are in?

Hope one of you can help me. Have a great weekend :)
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