When changing a numeric field in user preferences, on screen keyboard won't go away anymore

I tried to change the startup macro, but after entering the values, hitting enter, pressing the OK button brings up the keyboard again. If I close it, OK button graphic is stuck and pressing it again will bring up the keyboard back again. Same behavior with the apply and cancel button other text fields in user prefs are affected, too.

Console: RoadHog4, Hog OS 3.12

Comments

  • maeganw12maeganw12 Registered User, HES Staff
    Do you have a video you can send? It'll help us see exactly what's happening.
  • maeganw12maeganw12 Registered User, HES Staff
    Possible to through this somewhere we can download the videos from? It's easier to attach a local file to a bug report if needed.
  • MornMorn Registered User
    I have put all bug reports including videos and freshly backuped showfile from today to this we transfer link.

    https://we.tl/t-VevJOSePUC
  • maeganw12maeganw12 Registered User, HES Staff
    I believe you worked with Noah who CCed me on the email thread.
  • Noah_AllenNoah_Allen Registered User, HES Staff
    edited May 2019
    Correct, this was resolved over email.

    This can be resolved by turning off "use internal keyboard" in the user preferences.
  • MornMorn Registered User
    Yes we did, It is in good hands now, so that the internal keyboard will work again in the prefs with Hog Os 8.13. B-)
  • Noah_AllenNoah_Allen Registered User, HES Staff
    There is no guarantee it will be fixed as it has not been fixed in beta builds just yet. But the issue is being actively tracked as D-04370
  • maeganw12maeganw12 Registered User, HES Staff
    edited October 2019
    This issue number has been changed to H4OS-4849
  • MornMorn Registered User
    edited October 2020
    
    I am disappointed at every OS release date, when the update still not contain features that hundreds of users ask for since years and are part of other major consoles since decades. But of course I can understand that, what features you introduce is always a business decision, too and you surely know, what the majority of your customer need and set priority according to that. 

    Maybe people like me are just not your main target group or have just chosen the wrong console for there own needs. But that is of course not your fault. But I really ask myself, if that bug I reported 1 1/2 years ago, is such a hard programming issue, that it was not possible to fix this in 3.13, 3.13.1 or 3.14?

    That is very disappointing.

    Just an idea: Have you ever thought about a OS release where you just fix all of the known or reported bug issue numbers in one wack, so that we have a bug and glitch free Hog OS we can work with and rely on, before introducing new features, with the possibility to add new bugs? I understand that as customers, we don't have the right to demand for special additional features which were not part of the OS when we bought or consoles, but I think we have the right to get bugs or broken things fixed as soon as possible, when a bug is reported. :-(

  • MLorenzMLorenz Registered User, Hog Beta
    I just tried and cant reproduce your bug... I opened the preferences.... went to default times... double press set to get onscreen keyboard. Enter an new value... press enter (no matter if onscreen or frontpanle) and it goes away---- tested on a 4-18
  • MornMorn Registered User
    Hi Mark Have you tried the startup macro textfield? Have you activated "use internal keyboard" ?
  • MLorenzMLorenz Registered User, Hog Beta
    I tried default timing. Used a blank install of the OS. Will double check your questions when back home and get back then
  • MornMorn Registered User
    @MLorenz Still on your way home? ;-) :-P
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