Full Boar 4 Playback wing funkyness

Our new FB4 playback was installed a couple of days ago. Since we've noticed a few things and we're curious to see if its just us, a bug, or something we've missed
1) When we load the show all the faders pop to Full on the wing.
2) The touch screen on the playback's touches are being read on the right hand screen of the console
Any Ideas?
1) When we load the show all the faders pop to Full on the wing.
2) The touch screen on the playback's touches are being read on the right hand screen of the console
Any Ideas?
Comments
Check your setting in Preferences for Virtual Faders. By default they are set to be "Up"....you may want to assign them to be "Down" for your wing.
Not sure on your #2 issue, but might be worth a call to support if you are seeing it consistently.
Hope this helps.
We'll give that a try tomorrow when I get in.
Our new Elo outboard touch screens are doing it as well. Sounds like the hog might have a driver issue.
There had been some problems in 1.0.1 b321 with the Wings and FB4 which had been solved in 1.1.0
Can you please explain what you mean by this?
The touch screen on the playback is acting like a trackpad, the only exception to this so far was post console reset after locking up the front desk(and restarting the process.)
Original post updated
Just so I understand:
You have a FB4 and an H4 wing connected and everything works as it should, then after sometime when you touch the wing the mouse appears on the internal screens of the desk?
Did you upgrade to 1.1.1 b337?
If not, try that and see if it helps
Please ISO the desk to 1.1.1 b337 and see if that fixes the problem.
Please backup your showfiles on external media as an ISO will delete all showfiles on the desk.
If the problem remains please email me at
MGRAHAM@BARCO.COM
If the problem is still present after the ISO can you please take a quick video of the problem?
The Elo has no issues with resolution changes when hooked to any of the other PC's ,mac's or Linus boxes we have available.
Although the Patch notes don't have anything specific to the issue we're planning on trying .2(or any other that hits before) and see if that fixes things up.
Depending on the firmware-revision in the screen only some lower resolutions are working.
This issue is known and logged.
The monitor within the H4 Playback wing has its resolution setting locked.
The wing and the desk both match their resolution setting.
The EDID issue Marc is talking about is for some ELO External Standalone Monitors.
This does not affect our monitors we ship with the consoles.