(1775) Bug Report: Screens not touchable, also with cursor

racefaceraceface Registered User
edited October 2007 in Wholehog Lighting Control
Name:
Date: 26.10.2007
Software Version and build number: V2.2.1 (1775)
Number of displays: 2
Networked Devices: 1 DP2000

Yesterday I had a crazy crash of the desk. While working in the effects-manager the desk suddenly didn't except any inputs thru the internal touch-screens, also mouse action wasn't able.

The buttons above and below the screens were working, also the playback and the programmer section.

andy

Comments

  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited October 2007
    Were you working with a large number of fixtures in the effects window? Its possible you got the desktop process to hang because of a window refresh bug in the effects window. I am not sure why only the mouse and touchscreens would be the only crashing components in this situation.
  • racefaceraceface Registered User
    edited October 2007
    Hi,

    no, there were just 10 wash-lights in the effects editor. I tried to restart processes, but because of the non-working mouse keys it was not possible.

    Positioning of the mouse-cursor was working.

    Andy
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited October 2007
    This is quite strange. I honestly don't have much to go on here so I suppose we'll just be aware and take note of this behavior until we can reproduce it.
  • racefaceraceface Registered User
    edited October 2007
    Would it be helpful, when I send you the show file?

    Andy
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited October 2007
    Yes, the show file will be helpful. Thanks.
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