Hogloet4 not being recognized on pc running Win10

My office recently purchased a hoglet4 and i am having issues connecting to my pc which is running windows 10. I have installed version 3.12.0 (b 2351) on the pc but it doesnt seem to output DMX. I can get the button on the hoglet to resppond like when i go to patch the console. and other stuff but no output. any ideas folks?

Scott L