Axon don't upgrade software

Hi, recently we adquired three upgrade packages to our Axons that consist in:
- Motherboard Asus P5Q-E
- Graphic Card HD4800
- Wintv-HDR 1850 (tv-card)
The three are assembled and two of them have been updated to the version 2.0.2.2453 and are working fine (till now), but the other wen i trie to update software give me a mensage:

''Upgrade operation encountered a error
Failed to copy upgrade image to destination server.
Error: Exception of type 'HighEndDL2Tools.FileLockedException' was trown.''

I try to update from usb and from cd. I already reimage to Xpe 3.3.0 and before that it always give.me that error.

Regards
Bruno