Touch screen not work fine

Scott ChenScott Chen Registered User
My hog 3 touch screen not work fine .Someone can help .Have a substitute ??

Comments

  • edited December 2009
    Can you please describe the problem you are having?

    Does one of the touchscreens not work at all, or do they both not work?

    Is the calibration off (as in you touch one place, and it acts like you've touched a different place)?

    You can try swapping the touch overlay between the right and left sides. That will tell you if it's the overlay that is having a problem, or if it's the controller.
  • Scott ChenScott Chen Registered User
    edited December 2009
    I have swap the touch overlay between left and right. The problem is touch overlay.It is not calibration off. The same area can not touch.
    Where can buy the touch overlay.
  • edited December 2009
    The touch overlay used in the HogIII is custom made for the console, and only available from HES. Where are you located in the world? Your dealer should be able to help you get the part.

    Before you do that though, make sure the overlay is properly installed that that nothing is touching it. If the overlay is mis-aligned with the bezel, the bezel can sometimes press on the active area and interfere with the touch sensing.
  • Scott ChenScott Chen Registered User
    edited December 2009
    I only have an area can not touch. I am in Taiwan.
  • edited December 2009
    You can find the part number on the service parts list located here:
    http://www.highend.com/support/parts/

    Your dealer should be able to order the part for you, or contact support and they can point you the right direction.
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