Slowdown and crash v3.1.1 (2679)

I got an report from one H3 user. SW v3.1.1 (2679)

H3 + 1 Mini wing + DP2000, 1 external monitor

He got a serious slowdown and assert failed crash when using record + choose. After crash only option was to turn off the console.
Open windows: cuelist, effect, output

He did an int effect for 50 channels and recorded it.
Desk channel int effect was running and he was doing an position effect for several movers (blind). At this point desk started to crawl and crashed when he hitted record + choose.

I'll try to get back with some more detailed info.

0 stephenwyker over 14 years ago

I'm pretty sure there are still some issues on the H3 with the output window redraw, especially if it's open for a while. Not sure if the efx window redrew issue has been resolved either. One of my programmers has had a similar issue as well with the record choose as well, but could not replicate it.
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0 Chris Muenchow over 14 years ago

This is probably more likely due to the effects window. The hardest thing on the effects window is a large fixture selection due to inefficiencies in the way we update the effects engine cells. The crash when doing record choose was probably due to the system being taxed due to the effects window. Can you find out how many fixtures were active in the effects window at the time of the crash? If it was only the 50 desk channels then that should not be enough to slow down the desk.
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0 rautasami over 14 years ago

I'll check that, when I get in contact with programmer again. But to clarify a bit, the 50 desk channel effect was running from a cue and at same time he was doing an effect for moving lights. The set contained about 80 moving lights, but I don't know how many was in the effect.

Edit: I got the exact amount and it was 36 movers. So, 50 channels running from the cue and he was making an effect for 36 moving lights.
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0 dereksmith222 - Former HES Forum Member over 14 years ago

I have also read that if you use the DP2000 with software above 3.0.5, the board and processor can freeze.
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