Problem with Choose & Playbacks Buttons

kmontagnekmontagne Registered User
I am using Hog3PC v3.1.0 (b 2672) with a super widget, programmer & playback wing. From time to time the software gets into a state where the Choose & Play buttons do not respond to single clicks. When it gets in this state the playback wing and the on-screen playback display exhibit the same problem. If I hold down the Choose button on a master that has an attached cuelist the Cuelist Rate & Cuelist Effect Rate is shown such that I could control them with encoder 1 & 2. This seems to indicate the software is seeing the button presses. The other odd thing is when the problem occurs I can double click on the Choose button the blue LEDs indicator will light up and the associated cuelist will open. However, the Play buttons on any of the 20 masters still do not respond. However, the fader and Flash function as expected.

This problem has happened several times. I have not been able to determine the exact steps that can replicate the problem. If I shutdown the Hog3PC program and restart the show the problem goes away -- at least for a while. I do not have to reboot the PC to get it working again.

Has anybody seen a similar problem?

Thanks,
Kevin Montagne
kevin (at) litkam (dot) com

Comments

  • ryanwilkinsonryanwilkinson Registered User
    edited November 2009
    Have you tried just restarting the 'playback' process from within the software? I have run into similar instances but v3.0.3-5 Not on 3.1.0.
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited November 2009
    Sounds like you might be getting buttons held down in the software. In the case you described it's possible the software thought the open button was held down. This can happen if a key is held down and the Hog3PC application loses focus.

    Do you have other applications running at the same time as Hog3PC such as an internet browser or other desktop application?

    Next time this happens try individually hitting the open key a couple of times and the pig key a couple of times, and the back space key a couple of times. That will help to determine whether that's what's going on.
  • kmontagnekmontagne Registered User
    edited November 2009
    It turns out that my problem is related to the bug where resources are being chewed up by keeping the cuelist window open. This then causes a long lag between some button pushes and their action. I was not being patience enough to actually determine it was a lag. The bug is acknowledged and described here: http://forums.highend.com/showthread.php?t=8722

    --
    Kevin
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited November 2009
    Hey Kevin,

    Have you upgraded to the 3.1.1 release and if so, have you run into this since then?
  • kmontagnekmontagne Registered User
    edited November 2009
    I upgraded my console to 3.1.1 and no problems. Before the upgrade I could only work on my show for 30-45 minutes before starting to see the problem. I did a 2 day show this weekend and it worked without a hitch.

    Thanks,
    Kevin
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