Showgun 2.5 lamp dousing

KloggyKloggy Registered User
edited January 2010 in HES Automated Lighting
Hi, we have 16 Showbeams and 16 Showguns 2.5 in our show and I have 3 Showguns 2.5 that from time to time douse their bulb when the unit comes back from standby mode and opens the dimmers. The message on the display says the fans cut the lamp but all the temp readings and fan speeds are similar with a unit that doesn't douse. All the units are running firmware 1.1.11 and they are brand new. Please advice

Comments

  • KloggyKloggy Registered User
    edited October 2009
    Thanks to the guys at High End, the problem has been sorted!
  • tadawsontadawson Registered User
    edited October 2009
    And the solution was ? ? ? ?

    - Tim
  • SHOWGUNSHOWGUN Registered User
    edited January 2010
    yess tell tell i'd like to know as well !
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