Disk Read Error

chuckyboomchuckyboom Registered User
edited September 2009 in DL.3/DL.2
I am having issues with one of my DL3s. When I turn the fixture on, it will show the High End splash screen and then goes into a black screen with a message that says "Disk Read Error Press Ctrl Alt Del to Restart." I have gone through the computer to make sure all the cables are plugged in and that everything is seated well. Anyone have any ideas in what to try next.

Comments

  • Marty PostmaMarty Postma Registered User
    edited September 2009
    Do you have anything plugged in to any of the USB ports?

    It is probably worth opening up the computer to make sure all the HDD connections are good (Red SATA wire & power)....as well as all the connections are properly made internally to the server as a whole.
  • chuckyboomchuckyboom Registered User
    edited September 2009
    Nothing plugged into the USB Ports and I have gone through the inside of the computer and checked and reseated all the cables.
  • SBlairSBlair Registered User, HES Alumni
    edited September 2009
    Chuck,

    Your next step is to try re-imaging the drive to see if it will take the O/S and that resolves it. Otherwise you'll need to contact our Support department for a replacement drive.

    The current recovery image can be downloaded from the DL.3 Support page.
  • chuckyboomchuckyboom Registered User
    edited September 2009
    I have tried re-imaging the drive and about half way through the process I get a Blue Screen error that says driver corrupted.
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