Stuck at bootup

mac.calder

Hey all

Got another noggin scratcher, this time with a H3...

Tried to change shows today, logged off, desk went to the III logo, then stopped there. 10 minutes later, I rebooted the HogIII and it hung on the III logo at bootup. The WH III Console - bios (build 17) Nov 6 2003 supertext remains in the top corner. It does nothing from there.

Any assistance would be greatly appreciated.

teerickson

Mac,

There are a few possibilities here. First, try booting the console with all external devices disconnected. Second, you can try reinstalling software, but you'll probably have to do a full install which would delete all of your shows from the console. If neither of these work, it's most likely a hardware failure and you should get in touch with tech support at support@flyingpig.com or (800) 890-8989.

Best of luck.

mac.calder

I have tried no hardware attached - just power, I also tried full install (I had updated to 3.0.3 about 6 days prior, so I have full backups). I can get to the boot menue, however the full install sits there for a number of minutes, then resets, and does nothing. Going to "Console Test" also does nothing, same with the terminal option. I guess I will give shoreside a ring, then HES tech support.

Mitch

Hello, usually if the console stops at the blue screens with the Hog 3 logos, it is indicating the hard drive has failed and needs to be replaced. There could be other causes but that is the first thing to try.

Mitch

mac.calder

Beat me by an hour - I called HES support and was given that answer - and after much searching, found a PATA 80gb hdd with a 32gb limiting jumper, I now have a working console. Thankyou for the assistance guys - certainly cannot fault your tech support.