3.0.0 Software no longer recognizes Widgets in Vista or XP

drathbundrathbun Registered User
Never mind.... sheesh could you bury it any deeper?

Ok, after much gnashing of teeth, I've discovered how to activate my widgets in XP. The manual is slightly incorrect by omitting the step of pressing the PLUS button next to the widget before the Apply or Ok buttons will activate.

However, on my student's Vista laptop, when you click on the DP8000 in the network window, the Settings button will not do anything. It is supposed to bring up the screen that allows the widget to be activated. It does nothing. The widget was installed properly by Windows Vista and has a single red light.

I'm stumped.

Comments

  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited January 2009
    Douglas

    In order for the setting tab to become active you must first patch a fixture.
    We do have a bug logged so patching is not required and hope to have this fixed very soon.
  • drathbundrathbun Registered User
    edited January 2009
    Douglas

    In order for the setting tab to become active you must first patch a fixture.
    We do have a bug logged so patching is not required and hope to have this fixed very soon.

    Thanks Mike for the timeliness of your response. I'll be able to get my Vista student working with his laptop today!

    Doug
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