Roadhog Desktop Crash

Console: Roadhog
Software: 2.6.0
Attached: Only HES provided USB flash drive
Description of Problem: Got a desktop crash

I was in the patch window, and accidently added 512 RGB LED's to the patch. So I went in, and hit 50-512, then pressed "remove fixture." They were already unpatched. I then hit 1-49 to delete the rest, and then pressed "remove fixture." At this time, the desktop crashed.

Any ideas?

EDIT: This was on the same day (only probably an hour before) the first time the desk restarted (see related post)

0 marty postma - Former HES Forum Member over 15 years ago

Did you wait for the first remove to complete? Remove is a fairly intense operation, and if the first one did not complete when you sent the command for the second it very well may have caused the system to lock-up.

Can you get this to repro?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 prmucha - Former HES Forum Member over 15 years ago

I waited about a minute between removals. I actually walked away after I saw that the first fixtures were deleted, so I assume it was done by then. But no matter, maybe it was still thinking.

I haven't touched the console since then, but I will tomorrow and I'll try to repro. I'll let you know then.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 prmucha - Former HES Forum Member over 15 years ago

Brad-

I just uploaded a dump file to your email. You should have it by now. Thanks!
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 prmucha - Former HES Forum Member over 15 years ago

Marty-

Tried it this morning a few different ways and a few different times and could not get the reproduction unfortunately. I tried it slow, normal paced, and fast a few times, and no could do. Maybe just a fluke. No matter, I sent the dump file off so that someone could read it.

Thanks again.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 bradpepe - Former HES Forum Member over 15 years ago

Thanks Patrick I have received the DMP file and we will take a look.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel