Sounds like possibly a USB cable fell out of the screen. It's happened on our RoadHogs, and since the two are essentially the same, try that.
The cables are way too easy to come out of the chassis: both the USB and the VGA. The cables are just too long and heavy and with the weight of the cables pulling down (especially in transit), it's a bit too common. Maybe on future console releases of these or similar consoles (hint hint hint) HES could instead make them a bit more permanent somehow by using ones that screw in or something like a strain relief.
We solved the problem on the cables a few months after we shipped the initial Road Hogs. Do you know the serial number of the consoles you are referring to?
Serdar, please contact support directly at 800-890-8989 or support@flyingpig.com
The console serial number :Can ı send you the seerrial number from here? Date february 25-2008 roadhog fullboar I also install the full software bur ı could not fıx the problem.Also somethınk was very strenge I connect to roadhog wıng to the system wıng screen was workıng.but the console screens wasnt workıng stıll. And also before during the show USBwıng and USB widget got stop suddenly and ıt was sayıng there ıs a connectıon problem.But right now there ıs no such a problem anymore.and ı dıdnt know why was that.
İs there any performance differences between USB dmx and network dmx ?
It does sound like something might be loose inside your console. I suggest that you contact our support department and have them walk you through checking it all out.
