The Full Boar and Touchscreens

Eric,

So you are saying that when you boot with the screens plugged in that it boots to using 1 external and 1 internal and leaving the other internal off? What versions software and what XPe image are you running?

This should not be the case and we will help you to resolve this.

That is correct. 1 internal, 1 external are on and 1 internal and 1 external off. I am running the latest release that came out 2 weeks ago. It did the same thing when I put normal monitors on the console before I got the touch screens.

Eric,

Please contact our support department directly at 800-890-8989 or support@flyingpig.com for further assistance.

thanks,

Hi Eric,

Windows shows it's boot messages on the right internal and right external screens only, but once the Hog software is running it should display on all four screens. Are you seeing the Hog software on only one internal and one external screen? (I just want to clarify that this is not just during boot)

Have you tried connecting only one external screen at a time? Also, do the screens connect directly with DVI, or do they use a DVI to VGA connector? If possible, try connecting an external screen using the opposite type of connector than you are using now. The DVI connector supports both digital and analog (VGA) signals, and the video card treats them slightly differently so it would be handy to know if either digital or analog is tripping it up.

Thanks,
Jonathan

I have tried several things. I am using the digital signal signal (DVI) out on both of them without conversion to analog. Even getting into the program itself it is still one internal and one external, even if I disconnect one. It is strange and I know windows should remember the setup. I am a little baffled by the whole scenario. Any help would be appreciated and I will probably have time to call support on Monday, if I don't have an epiphony of some kind before then.

Thanks for asking,
Eric

I know it has been a while on this one and there has been a software upgrade or two since then, but I just want to keep this challenge in someone's memory hoping that it will make it into one of the upgrades soon. After talking with tech support, I know they logged the error for a fixing in a future release, but I am not sure how long things like this take. I am not sure of the log entry number.

Just a friendly nudge.

Thanks,
Eric

Eric,

The DVI bug is currently logged as bug #7122 and is targeted for an upcoming release.

Thanks Brad.

about touchscreen-callibration: my internal full boar-screens need to be callibrated lot of times after start-up ( i always put switch on back "off" ) . Is that normal?

thnx,
Peer

I usually calibrat my screens after every re-start. Partly due to the fact that I have to unplug my external monitors and it resets all of my screens calibration. It is not a bad idea to recalibrate anyway just to make sure that you are not touching the color palette when you should be touching your position palette. At least that is what I would do. It should be more stable than that and it may be but my externals cause my calibration challenge, at least until they fix my original challenge with the externals.

hm, it's not a question if I want to do it, but I really have to do it because the pointer and finger are not even close to each other....

by the way, what external touchscreens do you use?

I use 2 ELO ET1725L 18" Touchscreens.

dvi > vga + usb no option? I want to buy external 15" elo's as well, but in this case I should consider to buy no DVI ??

I use the DVI with the USB because it hasn't worked without the USB connected. It is also easierto use the DVI straight through than converting from DVI to VGA.