Hog III touch screen problems

I was reciently using a hog III. Upon recieveing it, the touch screens did not work. I used it at the shop without a glitch. So i removed teh front panel and pushed in all the connections and tightened everything back up. Next problem one touch screen would work other would not. So i loosened the front panel and other touch screen would work. So once again it seems like it is the same touch screen issue as the hog II's had. Whats going on? is there a spacer or somthing missing. I'm just currious for my knowlege in case i have this problem in the future. I also have to say, the new software release is awesome, the hog III has come a long way since when it was first released. I am also excited about the new road hog full boar as a new member of the hog family. Now there is a good span from the most simple to the most complex.
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