Road Hog Crashes

Hi,
the enter bug your talking about has gone away in the latest software releases so i don't think that's your issue.
More in formation required,

C

Richard

I am sorry to hear about your Road Hog crashing!
What ver. of software are you running?
Our latest release 2.2.2 b1809 has fixed many of the auto-update bugs.
I do not think that the radio had anything to do with the desk crashing as we have never heard of a radio crashing this desk before.

Thanks guys,

I am going to update to 2.2.2, and that should set me free. Just for conversation, I'm also having problems with updating a cue, and other fixtures showing odd colors and gobos after I release. Once I cue back and forward, they look fine...but that is the old version as well.

I'll let you know how I do after the update.

Richard,

The update to v2.2.2 should take care of all the problems you have mentioned.

Have a great show!

Richard

After speaking with some people in the office, it seems that their are some raidos that will cause a desk to crash.
It seems that Motorola Radio's cause the most damage.
I am sorry for misleading you.

Michael, I have also had Nextel's cause screen issues when placed next to consoles. Never had them shut down or crash, but if there is interference with the screens, who knows what else they might do.

I have had a tour radio reset the front panel before. Every time I would key up around the desk it would shut the desklights off and I would lose control over the front panel. It would come back just fine though. I thought this was a hardware problem, but the issue stopped when I stopped keying up around the desk (like right next to it).


Chris Lighthall

Here we go...tonight when I got to the show (#1 of 14), got a production radio, held it about three or four inches above the console, with a bunch of techs watching, and keyed it.

The led's went out, and the outputs froze. I could still type and touch, but no output.

I reset the console...then crashed it again on purpose to make certain it was the radio...it was. That's why I could not recreate the crashes after dress rehearsal, because the radios were not in use.

Just FYI for Road Hog users. Not sure if the 3 is the same or not.

A very troubling couple days, but I'm glad the problem was realized. I hope this also helps other folks. They were just cheap Kenwood radios.

(PS Had an awesome opening night, Christmas show in New Brunswick Canada, Thanks to High end, the everyone at Mainlight, and tour tech east!)

Richard,

I am glad to see that you determined the problem. Can you please email me with the model number of your radio? brad_schiller (at) highend.com

thanks,

Hey Brad...(we met while I was working the Mainlight booth in Orlando, great to talk again!)

The radios are Kenwood TK2202
149.04 mhz

Thanks Richard! It was good to meet you in Orlando.