Martin Show Designer<>HOG3 connecion issue

Hi guys,

There seems to be an issue trying to connect HOG3/HOG3 PC to MSD (in my case, on the same PC).

The HOG III Connectivity application will not initiate, unless:
1. MSD is configured with the HOG3 PC driver.
2. Needs to restart your PC.
3. Launch MSD Offline (for example).
4. Launch HOG3 PC.

HOG III Connectivity application is now able to connect to MSD, but:
1. Random DMX values are being transmitted all the time to MSD, causing Pan/Tilt (and other attributes) to randomly changes their position..
2. If any other MSD module is opened, you get an 'Application needs to be closed' error message.

This issue has been discussed for a while now on the MSD forum:
www.martin.com/forum/topic.asp?TOPIC_ID=12742

Some tests has been made by the MSD team at Lighthouse Holland, and it seems the problem is with the HOG III Connectivity application. The relevant persons had been notified by Lighthouse, with no reply yet (as far as I know).

Are you guys aware of this problem? Is there a solution in a process?

Thanks in advance,
Ofer Brum,
MSD Fixture libraries specialist, Israel

0 bradpepe - Former HES Forum Member over 17 years ago

Ofer,

Can you let us know what version of MSD you are using and what version of the Connectivity driver? We have not made any changes to the Connectivity driver in quite some time. The current version is 1.1.0.59 released on July 17, 2006).

thanks,
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0 ofer brum - Former HES Forum Member over 17 years ago

Hi Brad,

Hope you are well. I'm using the latest of both applications:
1. HOG III Connectivity V. 1.1.0.59
2. MSD V. 4.8.1

Let me know if I can be of any further help on this issue.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 bradpepe - Former HES Forum Member over 17 years ago

Ofer,

Can you try a previous version of MSD to see if anything changed there by chance?
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0 ofer brum - Former HES Forum Member over 17 years ago

Hi Brad,

Sure! Will let you know.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 ofer brum - Former HES Forum Member over 17 years ago

Hi Brad,

Tested on MSD 4.7.6.2 (March 31, 2006), with the same results. HOG3PC.dll dated July 19, 2006.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 bradpepe - Former HES Forum Member over 17 years ago

Ofer,

if you are running that version, then all should function. I wonder about your PC connections, firewall, etc. The random values are very odd... IF you open the DMX window in Hog 3PC do you see these values, or do they only occur in MSD?
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0 ofer brum - Former HES Forum Member over 17 years ago

Hi Brad,

My connections and firewall are all intact, since I can establish a connection, even if it does not work perfectly. My HOG II PC runs without a problem, as well as other Offline consoles on my PC.

The MSD forum thread on my initial post suggest that the problem occure on various machines for other users as well. BTW is there a DMX output window that shows a grid of on a universe/channel basis, showing every DMX channel, so I can also see lower 16 bit channels?

I will try using the Email option to discuss this matter further with you.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 bradpepe - Former HES Forum Member over 17 years ago

Thanks Ofer,

I received your email and we will try to determine what is going wrong through working with the MSD team.
The DMX window of the Wholehog software only allows you to view 1 universe at a time. There is no other current option.
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0 ofer brum - Former HES Forum Member over 17 years ago

Hi Brad,

Thanks much for looking into this issue. I'm sure many will benefit from this effort.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 ofer brum - Former HES Forum Member over 16 years ago

Hi Brad,

Was wondering if there is any progress on this...

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 teerickson - Former HES Forum Member over 16 years ago

Ofer,

Can you tell me a bit more about exactly what you're seeing?

Are you able to successfully control any fixtures?
Does the "bad DMX" problem affect some fixtures or all fixtures?
Does it always affect the same fixtures?
Does it happen all of the time, or only occasionally?

Thanks.
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0 ofer brum - Former HES Forum Member over 16 years ago

Hi Tom,

Thanks for getting back to me. I will Email you with further info.

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 ofer brum - Former HES Forum Member over 16 years ago

Hi Tom,

I was wondering if you have received my Email?

Best Regards,
Ofer Brum,
MSD Fixture libraries specialist, Israel
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0 bradpepe - Former HES Forum Member over 16 years ago

Ofer,

Actually we have think we have determined the problem. We are aware of a change that would occur if you are trying to run on the same machine as Hog 3PC.

I will send you a detailed email soon with more information, but we suggest that you run your visualizer on a seperate computer.

thanks,
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0 jd2180 - Former HES Forum Member over 16 years ago

I am wondering if any progress has been made on a hog3pc to MSD connection on one machine? I need a working solution asap for a couple of projects. Any information and/or clarification would be a great help. Any of the tricks listed here or on the Martin forum have not worked for me! Thank you!

Justin
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