MAC

stefstef Registered User
edited September 2006 in DL.3/DL.2
Hi

We have some difficulty with a customer to use DL2 with his power book Pro Macintosh
He has the good CMA but difficuty to connect DL2 to laptop.

Could you help us
Stef

Comments

  • schiefelsschiefels Registered User, HES Alumni
    edited September 2006
    Stef,

    We need more details in order to help troubleshoot the problem. Is he connecting directly to the fixture with his Mac, or is he using a network switch/hub?

    One thing to check which can cause problems is to make sure he has his wireless internet (airport) turned off. If this is turned on, he will not be able to connect to the DL.2s.
  • stefstef Registered User
    edited September 2006
    directly DL2 to computer
    no Airport activity

    Stef
  • schiefelsschiefels Registered User, HES Alumni
    edited September 2006
    If he is connecting directly, he will need a cross-over ethernet cable. MACs do not have autoswitching network ports like most PC laptops do. Also, make sure the network is connected before turning the DL.2 on.

    There is a bug currently that will cause the network connection not to function if the network is connected after the DL.2 has been booted. This will be fixed in our next release of software.
  • stefstef Registered User
    edited September 2006
    Ok

    The problem comes from the cable, directly plugged on DL2
    I will put a Hub to check
    Thank's
    Stef
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