DL2 Head Board Problem
Dear Sir,
I have a DL2 that have a problem of the Head Board. When the DL2 Head is moving, the head board seem to off suddenly. Those LED will off but I test the power input have 40v reading. Therefore what will affect the shut down of the board or any other reasons that the board seems shut down.
Thanks
Regards,
fkm
I have a DL2 that have a problem of the Head Board. When the DL2 Head is moving, the head board seem to off suddenly. Those LED will off but I test the power input have 40v reading. Therefore what will affect the shut down of the board or any other reasons that the board seems shut down.
Thanks
Regards,
fkm
Comments
sounds like you have a failed head card. You may want to swap it with a known good card to confirm this. Please contact me if you need replacement.
Kind regards
Mehrzad (zod) Moosavi
Product Support Manager
High End Systems
zod@highend.com
Actually that the Head board still can work because when I move the head by hand and the head board will function again and do the home reset. However when I use moving effect. The head board will shut down again. That is tricky and I try to replace it to another DL2. It seems ok!
Therefore what should I need to concern.
Thanks.
fkm