DP 2000 problem

MarkScottMarkScott Registered User
I am having a problem with one of my DPs. It loses all its software when it turns off and it needs to reload the software each time I turn it on. After that it works normally. Any suggestions?


  • teericksonteerickson Registered User, HES Alumni
    edited August 2006

    It sounds like you have a hardward problem with the DP2000. The system software is stored using solid state storage that should be non-volatile (it should persist after a power loss). You should get in touch with our support department and they can help you troubleshoot and resolve this problem.


    I hope this helps.
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