Group Window on v3.10

Hello,

Please send me your show file, along with the steps you did to cause the bug to HESservice@etcconnect.com

I will take a look at it, and see if I can reproduce it.

Thanks Noah, will send you the showfile later when i have access to my console.

I was also noticing some Group window display anomalies when selecting and deselecting groups. This was last week on FB4 running 3.10

Hi Noah
Have sent you the showfile, did you find any problem?

Hello,

I did not find anything peculiar about the show file.

Can you specify any steps you did that caused this to happen?

Specifically which console are you using and what software version?

It happens after selecting a group cluster and upon 'touch'ing the fixtures, when you choose individual fixtures the blue tabs on top the group boxes will go haywire, for example deselecting all fixtures the group blue tab is still highlighted on random fixtures despite no fixtures is chosen.
This happened on a Hog4pc Nano and a full boar 4 both on V3.10.
Apologies if you cannot understand my poor explaination.

That's okay,

Can you possibly send me a short video?

I also had one of our product assurance specialists (Software Testers) look into this, and she was unable to find any issues.

Installing the latest software, or reflashing your system could potentially fix the issue.

Creating a backup and making a new showfile from the backup could also fix the issue.

Hello,

It looks like one of the testers was able to recreate this issue, but we can not find a 100% repro to cause it, if you can help us to determine the details that cause it, let us know.

This has been logged as I-1435

Hi
It happens randomly everytime, but happens mostly after I suck or touch the fixtures.
Thank you