v3.9.0 External DP Crash - Bug?

Any HTP faders on the pages?

No there are not.

Hey there Van I talked with one of our product testers about this. Can you email me your showfile and your hardware setup so we can possibly investigate further?

HESservice@etcconnect.com

I talked to Doss about it and he was planning on sending it.

They seem to think its somewhere in the macro stream that is used to turn off and on TC for specific lists. No issue on 3.8 and earlier.

That being said, I do have a show built the same way (v3.9) with the macro lists, only using the internal DP that has been rock solid.

Just curious: is LTC coming in via the external DPs or from the internal?

External

Hi - onsite now and have similar issues with external DP crashing. Switching pages triggers external DP crash. No macros running, no TC running. Both DP8000 and both Hog4 Full Boar are running v3.9.0

Hello, this issue has been fixed in our development builds of 3.10.0

The issues lies with having an active HTP fader and switching pages. If this is not the case for you please let me know, so I can forward to our software developers to get it fixed.

Hi Noah,
Yep, I have multiple HTP faders. I will test at earliest opportunity to determine if that is the case here. Gotta wait until after rehearsals are done.

Hi Noah,
Confirmed it is the HTP faders. As soon as I cleared the HTP option from the fader, the external DP stayed solid. Thanks for the info! ... (when do we see V3.10.0?) :D