No AXON HD Pro thumbnails in Media Picker

Hi all.

I tried to refresh media of my AXON HD Pro in HOG 4, but no thumbnails showed up in Media Picker. Opening the status gave me this:
image

Therefore, I don`t know if it is problem of AXON or HOG.

Axon runs firmware 1.0.3.525
HOG4: firmware 3.5.1
CITP is on in HOG and AXON, all communications are done by ARTNet, and I can control the unit correctly, just there are no thumbnails, and my user media is not displaying in Media Picker as well.
Does somebody have any idea, why it might happen?

Comments

  • maloricarrmaloricarr Registered User, HES Staff, DL Beta, Hog Beta
    Hi there,

    It could be related to the software. Have you tried doing a full install on the console to 3.8.0?
    (Be sure and back up your show files if you decide to do this)

    Thank you,
    Malori
Sign In or Register to comment.