Studio 575 Shutters

Don't know exactly where to put this. Hoping someone can move it if needs to...

Currently using 4 SS575s Moving Heads for our church, connected to an ADJ desk (12 fixtures, 32 channels each). The channels work, but I can't open the shutters from the DMX desk (on any channel). Shutters work on self-test option, but can't get anywhere from the desk.

Any help would be greatly appreciated!
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