Unable to open a backup file on Hog 4 PC

Daft question, but is the software version of Hog PC equal to or newer than the version in the desk?

I've seen this a few times too. I select a compressed backup file, then enter the name I wish the show to have and it goes back to the start screen without opening the show. I can't repro it though, it just happens apparently at random.

if you open the log viewer from launcher prior to show start you will most likely see permissions or invalid archive messages

Yes, both desk & software are at the same version (latest version available). How can I open the log viewer?

Try to save the show from the console on another name, still don't open on PC...

Hi,
Make sure the file extension is correct and ending in bck.hog3.shw
I've accidentally changed the extension more than once and not noticed.

C

logviewer: start a new show, then setup button, then Events button on bottom toolbar. Log off that show then try and open the problem show. See if error messages help

This is the message I found in the log viewer after the extraction step. I found this type of message each time I tried to open a show in Hog4PC, show saved on a USB key from my HedgeHog4:
10181247 10181247 112 Launcher-1-80fa5b0d0b99 192.168.13.109 Os.Archive Error launcher-win32-golden.exe Main bool __thiscall Os::Archive::ExtractNext(const wchar_t *,class fps::string &) osarchive.cpp 342 File extract failure for archive E:/MariageSan_bck.hog3.shw (system error code 2)