Road Hog 3: 1 of the 4 universes not outputting

We are having trouble with our road hog 3. 1 of the 4 universes not outputting, when the other 3 are not showing any irregular signs. I suspect it's the physical dmx output card is down and we need to replace but I figured I would ask first.

-Brandon/JTH/Fayetteville, Arkansas

Comments

  • Hi Brandon,

    You are most likely correct with it being a faulty internal super widget. In most cases the PCB can be repaired unless there is physical damage to the PCB.

    You can send the PCB in for possible repair. See link below:
    https://www2.highend.com/forms/rma/

    A replacement part order:
    80030097EF
    DMX OUTPUT PCB USB to DMX x 4
  • gnarkansasgnarkansas Registered User
    Do you know about how much that card is?

    Also we have a Hog3 Playback Wing with a "Super Widget Expansion" inside of it. Are those cards interchangeable for a temporary solution? Card Number - ASM0030060 Rev1.3.

    Our worry is that the molex that is in the playback wing has 2 lines coming into the card, where the roadhog has 4?
  • The PCB is the same. The mounting assembly is different.

    80030097EF
    DMX OUTPUT PCB USB to DMX x 4
    $762.00
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