Road Hog 4 Touchscreen Not Working

kyle.bourgeoiskyle.bourgeois Registered User
We just received a new Road Hog 4 that seems to have an issue with the touch screen. The touch screen either does not work at all or there is an extreme lag. I have tried calibrating the touchscreen many times with no luck. Is there any reason why the touchscreen would not work right out of the box?

Comments

  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited September 2013
    Kyle,

    Please call tech support as they can help you faster.
    Your monitor should work correctly right out of the box.
    Please check and see if an external monitor is enabled, if so disable it.
    After you recalibrate please reboot the desk.
  • edited October 2013
    Hi Kyle,

    What was the end resolution with this issue?

    Thank you
  • kyle.bourgeoiskyle.bourgeois Registered User
    edited October 2013
    The console was replaced by High End. The new one works great!
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