Show will Load in 3.1.x but in 3.2.1, show server errors

Hi,
I have recently upgraded a Hog 3 Full Boar to os 3.2.1 I have a show that will load in version 3.1.x, however, when I attempt to load the same show on any system running 3.2.x (I have attempted on the full boar as well as hog3pc) I first get a "show server init failure" message and then "show server not responding." I have attempted continuing to "wait" for the show server to respond for over half an hour but it will not load.
I would really like to run this show and not have to downgrade the full boar back to 3.1.x.
Additional notes, I am running the Full boar on a network with an external DP 8000 the internal DP is not used in the show. Other show files that were created and ran in 3.1.x run as normal in 3.2.1. Also I am able to load the show in Hog4pc as normal. I have attempted to load the show in multiple instances of 3.2.x on Hog3PC from 3.2.1 to 3.2.5 and it produces the same errors.
Any assistance would be greatly appreciated.
Thank You
-Andrew

0 marty postma - Former HES Forum Member over 10 years ago

I would first "Check Integrity of the showfile.
Then try creating a new/empty show and Merge all the data from your existing showfile into the new one.
You will have to re-patch after this.
Hope this helps. :)
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0 Michael Graham over 10 years ago

Andrew

Once the showfile touches 4PC it will ONLY load on H3 software running 3.2.6.
Do you have a copy of the show that has NOT been launched of 4PC?
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0 andoshy - Former HES Forum Member over 10 years ago

Hi,
I do still have a copy of the show that has not been loaded into Hog4PC. I've kept the original and have only tested Hog4PC with copies of the original.
Might you suggest upgrading the system to 3.2.6 and then loading it into Hog4PC then sending it back to 3.2.6?
I had issues upgrading the DP last time I upgraded the system. Although I eventually got the DP to take, my production manager is weary of me doing it again, as we ended up having to run a show with follow spots only because of it. Also we run rehearsals around noon and shows at night everyday so upgrading will likely cut into my sleep schedule.
If doing the upgrade has a high chance of success then I may attempt that solution though. Let me know what you think as I am currently assessing the situation.
I have done integrity check with version 3.1.x and then attempted to load it in 3.2.1 to no avail. I have attempted show merge and it always results in an error or a system crash.
Thanks,
-Andrew
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0 marc lorenz over 10 years ago

Might worth a try to load in in H4PC and the in H3PC 3.2.6 to see if that works.
If you load it in H4PC I would go with the version of creating a new empty show and the merge your show in. The do a check integrity, backup and load that in 3.2.6
For the DP update make a USB Stick to upgrade the DP8k, this should work even if an upgrade from the console fails
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0 andoshy - Former HES Forum Member over 10 years ago

Hi,
Thanks for the help guys. After repeated attempts I was able to successfully create a show merger on 3.1.9 and then I was able to take that show and move it to 3.2.x.
Unfortunately I had to repatch 8 poorly thought out universes, almost entirely fixture by fixture (plotted by the original designer of the theatre). But I have my show back online and just in the nick of time.
Thanks again,
-Andrew
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