Hi Andy, have you tried configuring the widget? Below is from the manual to explain the process.
Another possibility maybe the dip switch on the DMX PCB is set incorrectly. On the DMX PCB there is a set of 4 dip switches, confirm they are all in the Off position.
To configure Widgets:
[LIST=1] Setup → Network : open the Network window. Select the DMX Processor 8000 in the list by clicking on its Network Number, and press the Settings button to open the DMX Processor Settings window. See Figure 29.1, “Widget Outputs pane of the DMX Processor Settings window” Select the Widget Outputs pane. The Hog 4PC application provides one port for each of the DMX outputs on the DMX Processor in the show file. To configure a widget to an output port of a DMX Processor, click on the box associated with the port and select the widget from the list of serial numbers that appears. Super Widget ports will appear with the serial number followed by an output number. Click Apply or OK to confirm the selection. The widgets that have been connected should now have their Active, DMX OK and TX Mode indicators illuminated.
The manual. www.highend.com/support/controllers/documents/H4_manual.pdf
Sorry for a late reply: After a lot of shouting I won and the local guys changed a few cables after saying I was using the same links as then house desk it was trance to some bad dmx link cables, it seems that China is a struggle...... 5 more weeks to go.
;-) Seems you need also a DMX-Tester in you box to show whats coming out of the lines... Maybe you can find a copy of a Swisson oder so... Haha.... "Same samw but much cheaper..."
