Hog 4 issue...

jxgriffijxgriffi Registered User, DL Beta, Hog Beta
I have a brand new Hog 4 (4 weeks old MAYBE)on a permanent install (does not move around)....

A week ago, during operation, we completely lost all trackball, keyboard and touch capabilities on the center small screen. We limped through...

I contacted Support the following Monday and their suggestion was to re-image the console. We did...and all was well.

Now...a week later...all of a sudden...same problem has come back. No trackball, no keyboard, not touch capabilities on the center small screen.

So...thoughts??? Something in the console or software? Did we get a lemon console that needs to be replaced?

Comments

  • martinmartin Registered User
    edited July 2013
    Hi Jon,

    Pleas contact HES support again and they will help you out with this.

    Martin de Bot
    HES support EMEA
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