Log files

JayJayJayJay Registered User, Hog Beta
Hi Guys

how can i get the log files out of the console?
I am having some issues with not running desktop on roadhog4 and wanted to send you guys those files to check.

regards
Jay

Comments

  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited March 2013
    Just copy them to a USB stick.
  • JayJayJayJay Registered User, Hog Beta
    edited March 2013
    where is it saved on the console?
    i need a file to copy.

    regards
  • MLorenzMLorenz Registered User, Hog Beta
    edited March 2013
    SETUP - SHOWS - FILE BROWSER - LOGS Directory....
  • JayJayJayJay Registered User, Hog Beta
    edited March 2013
    ah..i see. Thanks

    where to send the files?
    regards
  • MLorenzMLorenz Registered User, Hog Beta
    edited March 2013
    http://www.highend.com/support/technical_support/

    Or if you are already in touch with someone use the email.
    Michael Graham might also be the person to talk to.
    mitchell.peebles@barco.com
    Michael Graham <MGraham@barco.com>

    Or use wetransfer
    https://www.wetransfer.com/ in combination with one of the email adresses
  • JayJayJayJay Registered User, Hog Beta
    edited March 2013
    i send the files to Michael Graham

    thanks so far.
    jayjay
  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited March 2013
    JayJay

    Please send me the log files and your showfile.
    Please discribe your complete setup in the email and a repro for crashing desktop if you have one.
  • JayJayJayJay Registered User, Hog Beta
    edited March 2013
    ..send

    Jay
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