NEED HELP ASAP!!!Library Issue with Elation LED Spot Pro

I recently bought 4 Elation LED Spot Pros and having an issue with the library. The Beam directory only shows 7 gobos but it has 14. When I click on Gobo 1 both wheels load in but are not center. They are half in. I manually clicked on the gobos and was load them in. Not sure what is going on.

Looking for all the help I can get at this moment:

:hogsign: