Hog Full Boar 4 issues

Hey Guys,
my company has just received our Full boar 4.
The console is running v1.0.0 (b304).
I've looked on Hog 4 Software downloads page and it says latest version is v.1.0.1 build 321 but the console upgrade link is not accesible. Can anyone help?

I'm also having problems trying to open the new quick palette buttons.. When i was at LDI all i had to do was hold down the "open" button and press one of the quick palette buttons and a window would come up on the screen showing me what i could assign to the button, at the moment i have no operation of these buttons at all... can someone please help?

Cheers JT