Widget not working, driver issues?

will.flickemawill.flickema Registered User
I have a MBP early 2011 running windows 7 ultimate on boot camp. All updates for windows 7 have been applied and hog runs fine. The only problem i have is when i plug in the widget, it does not start. Specifically, the first led on the bottom of the widget lights up for a connection via usb. but the rest of the lights do not even when a show is running. i tried this on another windows computer at my church (it is a desktop) and it works fine. Does my laptop have to be plugged in for the usb to give enough power? or does the usb not provide enough anyway? The odd thing is that the church desktop has usb 1.0 but my computer has 2.0. I believe 1.0 is a lesser power usage as well so it should run fine with 2.0.

Thank you for your time!
Will

An addition: I was using windows7 64-bit and was told that the widget drivers do not work on 64bit so i installed windows xp mode(32 bit) and ran hog through that. It took a while to get the actual widget to be recognized but the widget still does not work. The only light i get it the red "link" led on the front of the widget.

Comments

  • snowmaniac153snowmaniac153 Registered User
    edited February 2012
    do you have fixtures patched? something needs to be patched first
  • will.flickemawill.flickema Registered User
    edited February 2012
    Yes the setup in the room i am using is 3 color key par64 led lights. i patched them and hog automatically assigned them to 1,5, and 9. i have a widget and it says that they are patched on a dp8000. I am confused, i thought the dp8000 was the 8 universe dmx rack that is ran via ethernet.
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited February 2012
    Basically we run an internal DP8000 for the Hog3PC application and that is the DP that the widgets get mapped to. Go into your network settings window, right click on the DP8000 #1 and click settings. In the settings window click on the "widgets outputs" tab and make sure your widget outputs are mapped in those drop down menus.
  • will.flickemawill.flickema Registered User
    edited February 2012
    Thank you Chris! I did not know that the program ran that way. I went through the user manual and found out how to set it up just like you told me so I guess I should have read the manual for Hog3PC. What would you say is the best pallete/window setup for a 15-inch screen. I am planning on getting another external screen, but I'd rather keep it on one screen.
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited February 2012
    Palette window setups are kind of like living room furniture...everyone kind of has their own arrangement that feels comfortable. I would just recommend making the best use of the space you can by recording several different views that recall the windows in ways that allow you to function quickly.
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