DMX SINGLE WIDGET

luis_tamaraluis_tamara Registered User
hello I have a usb dmx widget hog, I have the series and the id, but can not find the unique authorization code to work, anyone know where you are or how I can get, thanks

Comments

  • edited February 2012
    Hi Luis,

    If you are trying to upgrade your widget to be compatible with Hog 3PC you will need to purchase a Hog 3PC Widget Upgrade Kit for each widget you want upgraded. Please see the order information below.
    61040051
    WIDGET UPGRADE, Updates Hog 2 PC compatible only widgets to also work with Hog 3 PC

    Please fill out and send in the Parts Order Form and Credit Card Authorization Form, or send PO.

    Part Order Form:
    http://www.highend.com/pub/support/parts/PartsOrderForm.pdf

    Credit Card Authorization Form:
    http://www.highend.com/pub/support/parts/HES_CC_AuthorizationForm.pdf

    **NOTE: You MUST include BOTH the S/N and the 4-digit E.I.D. # for each widget you want upgraded.
    The S/N can be found in the under-side of the widget.
    The 4-digit EID# can be found in the ‘Config…’ section of Hog 2PC


    Hope this helps,
  • luis_tamaraluis_tamara Registered User
    edited February 2012
    hi, is Nueba dmx widget, I came with the hog 3 pc software v3.2.3 (b3367), but I have installed on the laptop hog 3 pc version v 3.2.1 (b 3186) run upgrade but I asked widget authorization code, my question is enq part is the authorization code of dmx widget
  • edited February 2012
    Hi Luis,

    If this is a new DMX Widget, which is already compatible with Hog 3PC, then you do NOT need to use the Widget Updater. That is only for updating Hog 2PC to be compatible with Hog 3PC.

    Hope this helps,
  • luis_tamaraluis_tamara Registered User
    edited February 2012
    hello, so what can be the fault eh porq tried to configure it in my hog 3 pc and did not appear in the widget outputs, the driver if installed but I can detect, which may be the problem
  • edited February 2012
    Do you have any fixtures patched in your show file? You should have at least one fixture patched before you can configure the widget in the "Widget Outputs'
  • luis_tamaraluis_tamara Registered User
    edited February 2012
    I have uploaded a whole show a hog III IN THE HOG 3 pc, and I recognize the single dmx widget
  • luis_tamaraluis_tamara Registered User
    edited February 2012
    thanks a show Nueba configure and load the widget and then the whole show and it worked very well, greetings
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