Road Hog Strange Crash

bhorowitzbhorowitz Registered User
I'm having an issue with a Full Boar that has me baffled. Hopefully someone can help.

I am on the road with Yanni carrying a Full Boar with an IPC back up. Full Boar is running 3.2, IPC is running 3.19.

A month or so ago I had a hardware issue with the Full Boar (probably customs related going into Oman) which damaged the connector inside the console going to the right hand touch screen. It was resoldered in Oman, but the touch screen has not worked since. Video to it is fine, but no touch control.

But..that has led to a more difficult and perplexing problem. When I booted up the Full Boar with the Yanni show loaded following this repair, it stopped right before the 2 pigs snort smoke and freezes on a Windows error page on the right screen (I'm attaching image). Left screen shows the pig image, but at a distorted or weird resolution.

I have tried both full and partial restores. Console boots fine first time after a restore and will load the problematic show, but once I load any of my Yanni shows and restart or shut down, it will restart and go to the same error. If I do a restore and load a different show from the same USB stick or start a new show, all is OK, except for the non working screen. Any of these shows load and run fine on the IPC running 3.19.

My next step is to restore, start a new show, and merge in everything from my current Yanni show, but I hate to go through all that if it's not going to make a difference.

I believe that I can get a Hog III from my local vendor, so I can use theirs for my show, but this has me baffled.

Thanks for any help or suggestions,

Comments

  • stephlightstephlight Registered User
    edited December 2011
    It look like hardware trouble, like processor too hot or something else.
  • bhorowitzbhorowitz Registered User
    edited December 2011
    Except for the fact that it will boot properly after a restore or if I am able to load a different show before shut down or restart
  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited December 2011
    Bud

    So you desk will work fine after a restore with a new show file but once you load a Yanni show file your desk will blue screen?
    Can you please upload your show file?
    https://highend.wetransfer.com/
    [EMAIL="MGRAHAM@barco.com"]MGRAHAM@barco.com[/EMAIL]
  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited December 2011
    Bud

    I think Steph is right in that you might have a hardware problem.
    I was able to load your show on all my test consoles with no problem.
    Tested rebooting, shutting down after a Ful Restore.
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