Can someone give me the exact part number for this? I want to make sure I have the right piece with me. i assume it's GUC2015V. I seem to remember some buzz a while back about an updated version.
We know of two vesions, sorry I do not know part numbers. 1. Orginal - No Silkscreen 2. New Version - Has DisplayLink certifited silkscreened on the back side.
As long as you are running image version 1.8.0 (3.2.0 b3148) or higher you should have no problems using both of the USB to VGA. If you are running an image version per 1.8.0 make sure you use the orginal (1) USB to VGA.
FYI, after reinstalling image 1.8.2, I now have a lagging issue as soon as I enable the external display, all the DMX output lags. .... As soon as I disable the display, all outputs resume as normal. Regular roadhog, nothing attached, same show file I've used in 3.1.9.
I am not seeing this in the lab. I have a RH running 3.2.2 image 1.8.2 with an external monitor hooked up. My external monitor is a RH playback wing with superwidget.
Is your external monitor a touchscreen? What other devices do you have attached? Is the lag in feedback or on stage?
Can you please send us your show file? wetransfer.com/ MGRAHAM@barco.com
As soon as I enable the monitor in the control panel, the stage output lags. If I turn the tilt, it will shutter, and snap. Screen looks normal. Nothing on external display. Standard screen, 1024x768, Tried different resolutions. Tried connecting after it was booted, before, it was booted, all the typical.
Nothing connected via USB, and its directly connected.
I was able to see the problem with your show file. I belive it has to do with drawing the external monitor. If you close the FX Engine the problem goes away in my test. Can you test and see if this helps you as well?
Thanks for the information, I will be logging a bug for this right now.
