Roadhog Midi issues on 3.2.1

I'm working on an install with a roadhog being driven by cuelab and finally started to program today, and the hog will not acknowledge any midi commands (MSC or timecode.) The Midi interface does not show up on the main launch screen, but does show up once the showfile loads.

I've checked all the showfile and console settings and the settings are correct, and the "midi in" light on the interface lights up when I send midi from the computer, but the software doesn't respond. I've tried both MSC and timecode from qlab, as well as timecode (both 30 and 24fps) from protools and logic as well.

Thanks
Andy
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