DP8000 idle on Road Hog FB

technicktechnick Registered User
Hi

The software DP8000 is showing as idle.

The network settings are all default.

There are fixtures patched to it and it shows as used.

Any ideas?

Comments

  • technicktechnick Registered User
    edited September 2011
    After a couple of restarts it started to work.

    Still a little worrying! Would love to know possible causes.

    Software is 3.2.0
  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited September 2011
    Nick

    So you just started a new show, patched and the internal DP8000 would not go active.
    Can you look in the logs folder and see you if have any dump files?
    Setup-show-file broswer-logs
  • technicktechnick Registered User
    edited September 2011
    I no longer have access to the desk directly. I'll mail the company and see if they have time to send me dump files.

    It was driving me nuts! I was doing everything correct I thought.

    The fact it took a couple of restarts was most worrying.

    Sorry I can't be more help.
  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited September 2011
    Nick

    Do you have your show file?
    This is something we have not seen in the lab.
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