3.2.0 Upgrade, Install Seems Successful, now Console Won't Finish Booting

PhsionPhsion Registered User
Hi All,
I'm hoping someone can help me. I'm upgrading our Road Hog, while the installation seems to be successful, the console won't actually finish booting, it just sticks at the part where both screens have the white on blue Road Hog Logo (Caps and Num lock on the USB keyboard don't work either, so i assume the whole thing is frozen). I used the console to make my Hog USB stick bootable, then put the stick back into my laptop and copied the contents of the 1.8.0 ISO file (BOOT, EFI and SOURCES folder, along with the BOOTMGR file) to the root of the USB stick, then copied the 3-2-0-3148.msi to the stick also, just in case. I booted to the stick, selected partial restore, and off it went. No error messages or anything, but it simply freezes halfway thru boot. Thanks for the help.

Comments

  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited July 2011
    As stated in the release notes a full restore is required for the 3.2.0 upgrade. Try again and choose full restore.
  • .Brian.Brian Registered User
    edited August 2011
    c_muenchow wrote: »
    As stated in the release notes a full restore is required for the 3.2.0 upgrade. Try again and choose full restore.

    Chris,

    I'm having the same trouble as the OP. What are the procedures for getting it to do a full restore when the console starts up and goes straight to this screen with the Road Hog logo on it and stays stuck? The manual doesn't go over this...when I did the partial restore, it didn't give me the option to do a full restore.

    Thank You!
  • cmuenchowcmuenchow Registered User, Administrator, HES Staff
    edited August 2011
    Full System Restore:
    1. Connect a keyboard and your USB drive or CD containing the System restore image.
    2. As the system boots up, press F8 on the keyboard to display the boot device selection screen.
    3. Select the device that contains the system restore image from the list (CD or USB stick)
    4. A recovery screen will prompt you to select a Full or Partial recovery. A full recovery will erase the show files on the hard drive and a partial will not.
  • .Brian.Brian Registered User
    edited August 2011
    c_muenchow wrote: »
    Full System Restore:
    1. Connect a keyboard and your USB drive or CD containing the System restore image.
    2. As the system boots up, press F8 on the keyboard to display the boot device selection screen.
    3. Select the device that contains the system restore image from the list (CD or USB stick)
    4. A recovery screen will prompt you to select a Full or Partial recovery. A full recovery will erase the show files on the hard drive and a partial will not.

    Worked perfectly. Now it's time to give the Elo touch screen a try and see if it fixes the problem. Thanks for the help! :cool:
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