Roadhog - Martin 250 Krypton gobo issue

Hi All,
Odd thing we have come across is that no matter if we are in regular or 16bit extended mode with our Martin 250 Kryptons, we can not rotate the gobo's CCW. The wheel starts at 0rpm and stops at 300rpm. No negative numbers or option to rotate counter clockwise. I've seen the lights do it in demo mode yet no option on the Hog.
Any ideas?
Thank you for your time.
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