RHFB Touch screen or video card problem

sjaumesjaume Registered User
HI,

one of touchscreen of my RHFB, has sometimes a pink coloration ......

I have invert the touch screen connection inside..and the problem appears on the other screen.......so it's not a touch screen problem

To disconnect and reconnect the 2 video card output had no effect

it's a "random" problem .....

Can you help me

RH was built in April 2010

Comments

  • Michael_GrahamMichael_Graham Registered User, Super Moderator, HES Staff
    edited October 2010
    Sevastien,

    Please give tech support a call, sounds like you have a hardware problem.
    1-800-890-8989
  • SfeerPeerSfeerPeer Registered User
    edited October 2010
    You might try to connect an external monitor to see if that happens on that screen as well.

    1 vga output does both rightsided (1 internal + 1 external) monitors, 1 vga output does both leftside monitors


    I've had same problems, couldn't find anything at all. Stable now, but sometimes complete screen disappears for 1 sec and pops then back. Bought me an extra vga-card just in case.....
  • sjaumesjaume Registered User
    edited October 2010
    i have allaready tried that. i have got a full boar + fader wing, and last week, the screen of the fader wing became pink at the end of the show
  • MitchMitch Registered User, HES Alumni
    edited October 2010
    Chances are the problem is the "Y" cable coming off of the rear of the video card, there are two of these on a Full Boar. Each cable connects to one onboard display and one external display.
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